Staying connected at The Sunset is easy.
Each room has its own private Wi-Fi network, so you won’t be sharing bandwidth with the entire building.
How you’ll get your Wi-Fi details
Before your stay
Your Wi-Fi name and password will be sent to you by email prior to arrival.
In your room
Wi-Fi credentials are also clearly displayed inside the room for easy reference.
Need help connecting?
If you’re having any trouble getting online or can’t locate your Wi-Fi details, just reach out to us—we’re happy to help.
👉 Contact us anytime and our team will assist you.
If you need help connecting during your stay at our hotel in downtown Vancouver, our team is always happy to assist.
Related Links
- Didn’t get your email?
Trouble finding your confirmation or pre-arrival email? Here’s how to locate or resend it. - How do I complete pre-arrival verification?
Learn what to expect before your stay and how to complete the secure check-in process. - How do I contact The Sunset?
Need help with Wi-Fi, your room, or anything else during your stay? Here’s how to reach us.

