To view your reservation details, open your reservation confirmation email and click “Go to Booking.” That secure link is the fastest and most accurate way to access your stay. What the “Go to Booking” link gives you access to: There’s no separate login, account, or guest portal to remember. Your confirmation email acts as your … Read more
Staying connected at The Sunset is easy. Each room has its own private Wi-Fi network, so you won’t be sharing bandwidth with the entire building. How you’ll get your Wi-Fi details Before your stay Your Wi-Fi name and password will be sent to you by email prior to arrival. In your room Wi-Fi credentials are … Read more
The Sunset offers a small selection of convenient on-site facilities to make your stay more comfortable. Laundry Facilities Laundry machines are available on-site and can be accessed through the lobby near the elevators. Fitness Center Our fitness center is located near the main entrance and is open daily from 7:00 AM to 10:00 PM. It … Read more
We do not offer traditional cable television in our rooms. Instead, every room is equipped with a Roku TV and HDMI access, so you can easily watch what you want using your own streaming services or personal devices. What you can watch Using your own device Each room includes HDMI access, making it easy to … Read more
Roku TV is a smart TV with built-in streaming apps, so there’s no separate device to plug in. You can either sign in directly on the TV or cast from your personal device, depending on your preference. Option 1: Watch directly on the Roku TV (recommended) Tip: Don’t forget to sign out of your accounts … Read more
Parking at The Sunset We offer secure on-site parking for guests, with two options depending on your vehicle size and preference. Parking rate: $35 per night (plus tax)Important: Gate access activates only after payment is complete, so please be sure parking is reserved in advance. Where to enter Parking is accessed via 1121 Pantages Lane, … Read more
We don’t offer automatic daily housekeeping—but we’re happy to arrange on-demand cleaning whenever you’d like, for a small fee. This approach allows us to keep room rates accessible while supporting a quieter, more environmentally mindful stay. If you’d like your space refreshed during your visit, just let us know—we’ll take care of it. Everyday essentials … Read more
The Sunset uses secure, keyless entry—no physical keys, no front desk lines. Everything you need to access your room is sent digitally before arrival. Step 1: Complete pre-arrival verification Before we can send your access details, all guests must complete our pre-arrival verification. This helps us keep the building secure and ensures a smooth, contact-free … Read more
Plans change—we get it. Here’s how to update your reservation at The Sunset. If you booked directly with us Before arrival (pre-stay): You can cancel, shorten, or extend your stay using the link in your reservation confirmation email. 👉 See Manage Your Reservation for help finding that link. After arrival (during your stay): Please contact … Read more
The Sunset is an independently owned hotel located in Vancouver’s West End. Originally built in 1972, the property has welcomed travelers for decades under several names and now enters its next chapter as The Sunset—locally managed, thoughtfully refreshed, and designed for comfortable, independent stays. Ownership & Operations The Sunset is family-owned and independently operated. While … Read more
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